At Abhisi, our help desk software enables you to interact with your customers directly and efficiently. The customized form of this software can be used in various pages of your website that would allow the customers to get connected to you directly.
Get in touch with your customers across various channels like facebook, twitter, SMS and more with just a single click. Create your own network across various devices like laptop, tablet, and PC through a single working route.
Abhisi provides your business an ultra edge in the field of customer support
- Timely customer reply
- A never waiting interaction with that personal touch
- Safeguard you from negative feedback and poor ratings
- Improve your goodwill
- The perfect reply that your customers deserve
A customer support channel comprises of a particular platform that would initiate the interaction between the customers along with the consumers. Channelize highlights live chat, video, email, social media etc. Multi-channel support system provides more than two channels for the interaction with the customers. It offers more than one platform for communication.
We at Abhisi provides Omni channel customer support take brings in multi-channel support system to a different dimension, a more innovative and advanced in comparison to the multi-channel support system with an array of strings that offers flawless communication solutions to your website. Abhisi ensures the use of omnichannel support system that would offer seamless interaction experience between you and your customers.
A highlight of what you get!
Let your customer starts interaction via voice call, then wishes to continue the interaction via email or other social media, our Omni channel support system would offer an all-new experience to the customers by holding on to the interaction via different channels. No matter in whatsoever way the customers interact, the interaction would no cease because Abhisi customer support system would hold on to the interaction in all ways possible.
- Customers first! with their choice of communication
- A long walk of communication with that personal touch
- An additional backup for customer support by team Abhisi because the customer should never wait
- An enthralling experience that your customer deserves
Abhisi Talk offers you an experience that will change the face of your business
- A platform enables your interaction with the agents
- High-end interaction is assured by the agents
- The perfectly apt solution to your query
- Record your call whenever and wherever
- Reconnect to the last agent and stop wasting time on re-explaining things
- Add more people to your call on single route via conference facility
- Get your call routed to experts if you are not satisfied with the solution
- Forward your call to whom and many as you want in a sequential manner
- Get your call summary and history on demand
- Configure number with mailboxes
What problems does Abhisi solve?
Abhisi is a unique customer support solution that bridges the requirement of a Corporate enterprise solution and SME consumers. A solution that is suitable for both the domains.
Abhisi is also one of the most affordable solutions on the market and the only solution that helps its customers customize a help desk to their need with no extra cost.
For whom your Product/ Service is for?
Abhisi can be used by SME and enterprise solution that wants to provide customer support via multiple channels. Abhisi can be used an email management/customer management/social media management tool. Abhisi can also be used for sales interactions over your website through live chat.
Any Achievements or Milestones accomplished?
- Our recent achievement as we received the title of No 1 Most affordable software by Capterra.
- We also have been featured in techwireasia.
What are your future plans?
We plan to make Abhisi a single point solution software for sales and support. Both departments can work in a single platform and share insights. We plan to make Abhisi a simple and best solution loved by the team to manage their daily customer solution.
About The Founders
1. Paresh Patel – A serial entrepreneur and advisor that has a couple of successful products in the market from last 20 years.
2. Saurabh Abhyankar – Technical ninja with great web development skills. (Experience of 8 years)
3. Jignesh Mistry – A complete geek and our lead architect. (Experience 8 years)
4. Ritwik Mukhopadhyay – Scrum and Agile development master with experience of 6 years
5. Hemant Jani – I am the one filling this form. A marketer at heart and I look after our clients and company growth.
Founding Date: 2016-09-18
Number Of Employees: 1-10
Android App URL: https://play.google.com/store/apps/details?id=com.abhisiapp
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